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Cancellation and Refund policy
Refund Policy for Maxxoliv by Liverwala
Last Updated: [13.07.2023]
Thank you for choosing Maxxoliv by Liverwala for your Ayurvedic health and wellness needs. We are committed to providing you with high-quality products, but we understand that there may be situations where you need to request a refund. Please read our refund policy carefully to understand the terms and conditions associated with refund requests:
1. Eligibility for Refunds:
Refund policy is acceptable only against damage to the product. However, refund can be given under special circumstances (SS Enterprises will take this decision keeping in mind the interests of the company)., but transport and other taxes applicable on that product will be deducted.
Products purchased directly from our official website www.liverwala.in , or through our authorized retailers.
To be eligible for a refund, you must provide proof of purchase (order number, receipt, or invoice).
2. Refund Requests:
Refund requests must be made within [Number of Days] days from the date of purchase.
To initiate a refund, please contact our customer support team at [Customer Support Email] or [Customer Support Phone Number].
We may request additional information or documentation to process your refund request.
3. Refund Process:
Once your refund request is received and approved, we will process the refund within 3 or 4 days.
Refunds will be issued using the same payment method used for the original purchase unless otherwise specified.
Shipping and handling fees are non-refundable.
4. Product Returns:
In some cases, we may require you to return the product to us before processing a refund. If requested, please follow the instructions provided by our customer support team.
Products returned for a refund must be in their original, unopened, and unused condition, unless the product is damaged or defective.
5. Damaged or Defective Products:
If you receive a damaged or defective Maxxoliv product, please contact us immediately.
We will arrange for a replacement or a refund, including any associated shipping costs.
6. Refunds for Promotions and Bundles:
If you purchased Maxxoliv products as part of a promotional offer, bundle, or package deal, refunds will be provided based on the terms of the specific promotion.
Partial refunds for individual items within a bundle may not be available.
7. Contact Us:
If you have any questions or concerns regarding our refund policy or the refund process, please don't hesitate to reach out to our customer support team at
Shiv Nagar Gohana ,Pin - 131301 ,Distt Sonipat Haryana
EMAIL : liverwala@hotmail.com , Helpline : 9450611106
At Liverwala, we value your satisfaction, and we strive to provide excellent customer service. If you believe you are entitled to a refund for your Maxxoliv purchase, please contact us, and we will do our best to assist you.
SS Enterprises reserves the right to update or modify this refund policy at any time without prior notice. Please check this page periodically for any changes.
Remember to customize the refund policy with your specific details, such as the number of days for eligibility, contact information, and any other relevant information for your brand. It's also advisable to consult with legal counsel to ensure compliance with relevant laws and regulations.