Shipping Policy

LW Vvorld (A Unit of Liverwala World)
Last Updated: 25.07.2024
 

At LW Vvorld (A Unit of Liverwala World), we are committed to delivering your Ayurvedic and wellness products quickly, safely, and efficiently. Please review our Shipping Policy to understand our practices and procedures.
 

1. General Information

- Orders are processed and dispatched within 1–2 business days of order confirmation.
- Deliveries are made through our trusted courier and logistics partners.
- Shipping is available across India. For international orders, please contact our customer support team.

2. Shipping Charges

- Shipping charges, if any, will be displayed at the time of checkout.
- We may offer Free Shipping on selected products or for orders above a certain value, which will be notified on our website.

3. Estimated Delivery Time

- Delivery usually takes 3–7 business days depending on the shipping address and location.
- Remote or rural areas may take longer (up to 10 days).
- Delivery timelines are estimates and may be affected by unforeseen delays such as weather conditions, strikes, or government restrictions.

4. Tracking Your Order

- Once your order is shipped, you will receive a tracking ID via SMS/Email.
- You can track your order in real-time on the courier partner’s website or through your account on www.liverwala.in.

5. Address & Contact Information

- Please provide a complete and accurate delivery address, including PIN code and phone number.
- Incorrect or incomplete addresses may result in delivery delays or cancellation.

6. Damaged or Missing Shipments

- If your package arrives damaged, tampered, or missing items, please contact us within 48 hours of delivery with photographs and details.
- We will investigate and arrange for a replacement or refund as per our Refund Policy.

7. International Shipping

- Currently, deliveries are restricted to India.
- For international customers, please write to us at info@liverwala.in before placing an order.

8. Contact Us

For any shipping-related queries, please contact:

Registered Office:
LIVASHWINA UNIVERSAL PRIVATE LIMITED
256, 269, 178/8, Shiv Nagar, Barodiya Garden, Ward No 4, Gohana Mandi, Gohana, Sonipat – 131301, Haryana, India

Helpline: +91 9350611106, +91 8307511106
Email: lwvvorld@gmail.com | info@liverwala.in